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Privacy Policy

GoRONGO Private Limited is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you interact with the RONGOshield website.

Effective Date: 4 August 2026 · Last updated: 4 August 2026

This Privacy Policy applies to the RONGOshield website at https://rongoshield.in, operated by GoRONGO Private Limited. By using this website, you agree to the practices described in this policy. If you do not agree, please do not use the website.

1. Information We Collect

We collect information in two ways: information you provide directly to us, and information collected automatically when you use the website.

Information you provide: When you submit an enquiry or demo request through our contact form, we collect your name, organisation name, role or designation, email address, phone number, enquiry type, and the message you provide. This information is stored securely in our database and used solely to respond to your enquiry.

Information collected automatically: When you visit the website, our servers may log standard technical information including your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This information is used for security monitoring, operational diagnostics, and to understand how the website is used. We do not currently use third-party analytics platforms on this website.

2. How We Use Your Information

We use the information we collect for the following purposes: to respond to your enquiry or demo request; to communicate with you about RONGOshield products and services where you have expressed interest; to maintain the security and integrity of the website; to understand how the website is being used so we can improve it; and to comply with applicable legal obligations.

We do not use your information for automated decision-making, profiling, or targeted advertising. We do not sell, rent, or trade your personal information to third parties.

3. Information Sharing

We do not share your personal information with third parties except in the following limited circumstances: with service providers who assist us in operating the website and delivering communications, subject to appropriate confidentiality obligations; where required by applicable law, regulation, or lawful government request; or to protect the rights, property, or safety of GoRONGO Private Limited, our users, or the public.

We do not share your information with advertisers, data brokers, or marketing platforms.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Enquiry data submitted through our contact form is stored in a secured database with access controls.

No method of transmission over the internet or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at [email protected].

5. Data Retention

We retain enquiry and contact form data for as long as necessary to respond to your request and for a reasonable period thereafter for record-keeping and follow-up purposes. Server log data is retained for a limited period for security and operational purposes.

If you wish to request deletion of your personal information, please contact us at [email protected] and we will respond within a reasonable timeframe.

6. Cookies

The RONGOshield website may use essential cookies or session storage to support basic website functionality. We do not currently use tracking cookies, advertising cookies, or third-party analytics cookies.

If our use of cookies changes in the future, we will update this policy accordingly and, where required by applicable law, seek your consent.

7. Third-Party Services

The RONGOshield website may include links to third-party websites or services, including our social media profiles on LinkedIn, Instagram, and YouTube. This Privacy Policy does not apply to those third-party platforms. We encourage you to review the privacy policies of any third-party services you access through links on our website.

Our contact form uses an email delivery service to send notifications and acknowledgements. This service processes your email address and message content solely for the purpose of delivering those communications.

8. Your Rights

You have the right to request access to the personal information we hold about you, to request correction of inaccurate information, and to request deletion of your information subject to our legal obligations.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Children's Privacy

The RONGOshield website is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us at [email protected] and we will take steps to delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

Continued use of the website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

GoRONGO Private Limited 12th Floor, Regus Business Center The District, Myscape Road Financial District, Nanakramguda Hyderabad, Telangana 500032 India Email: [email protected] Phone: +91 8142724247

© 2025 GoRONGO Private Limited. All Rights Reserved.