Terms of Service

By accessing or using the RONGOshield website, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms apply to all visitors, users, and others who access the website.

We reserve the right to modify these terms at any time. Changes will be effective upon posting to the website with an updated effective date. Your continued use of the website after any changes constitutes acceptance of the revised terms.

The RONGOshield website is provided for informational purposes only. It describes the RONGOshield platform, its capabilities, operational services, and how to contact GoRONGO Private Limited. The website is not a service delivery platform and does not provide real-time safety coordination, emergency response, or operational services.

You may use this website to learn about RONGOshield, submit enquiries, request demonstrations, and contact our team. All other uses are subject to the restrictions set out in these terms.

You may use this website for lawful purposes consistent with these terms. You may browse, read, and share content from the website for personal or professional informational purposes.

You must not: use the website for any unlawful purpose or in violation of applicable law; attempt to gain unauthorised access to any part of the website or its underlying systems; transmit any harmful, offensive, or disruptive content; use automated tools to scrape, crawl, or extract data from the website without our written consent; impersonate any person or entity or misrepresent your affiliation with any person or entity; or interfere with the proper functioning of the website.

All content on the RONGOshield website — including text, graphics, logos, images, design elements, and software — is the property of GoRONGO Private Limited or its licensors and is protected by applicable intellectual property laws.

RONGOshield, STOMIAS, ORCA, GoRONGO, and related names, marks, and logos are proprietary to GoRONGO Private Limited. You may not use, reproduce, distribute, or create derivative works from any content on this website without our prior written consent.

Nothing on this website grants you any licence or right to use our intellectual property except as expressly permitted by these terms.

We make reasonable efforts to ensure that the information on this website is accurate and up to date. However, we do not warrant that all information is complete, accurate, or current at all times. The website describes the RONGOshield platform as it exists at the time of publication and may not reflect the most recent developments.

Information on this website is provided for general informational purposes only and should not be relied upon as professional, legal, or operational advice.

We do not guarantee that the website will be available at all times or free from errors, interruptions, or technical issues. We reserve the right to modify, suspend, or discontinue the website or any part of it at any time without notice.

Operational services described on this website — including Personal Protection, Protective Escort Driver, and Professional Event Security — are subject to availability, geographic coverage, and partner network capacity. Availability varies by location and is not guaranteed.

Submitting an enquiry or demo request through this website does not constitute a service agreement, contract, or commitment by GoRONGO Private Limited to provide any operational service.

No binding agreement for the provision of RONGOshield services is formed until a formal written agreement has been executed between you and GoRONGO Private Limited. Our team will contact you following your enquiry to discuss your requirements and, where appropriate, the terms of any service engagement.

This website is not an emergency response platform. If you are in immediate danger or require urgent assistance, contact the relevant emergency services immediately: Police (100 / 112), Ambulance (108), Fire (101).

RONGOshield coordinates verified human response as a complementary safety layer. It does not replace statutory emergency services and should not be relied upon as a substitute for contacting emergency services in a life-threatening situation.

Response times for RONGOshield operational services depend on multiple factors including location, partner availability, and operational conditions. No fixed response time is guaranteed.

To the fullest extent permitted by applicable law, GoRONGO Private Limited and its directors, officers, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of or inability to use this website or any information contained on it.

This includes, without limitation, damages for loss of data, loss of business, or any other commercial loss, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from your use of this website shall not exceed the amount, if any, paid by you to access the website.

You are responsible for ensuring that your use of this website complies with all applicable laws and regulations. You are responsible for the accuracy of any information you submit through the website.

If you become aware of any unauthorised use of the website or any security vulnerability, please notify us immediately at [email protected].

These Terms of Service are governed by and construed in accordance with the laws of India. Any dispute arising from or relating to these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana, India.

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

If you have any questions about these Terms of Service, please contact us:

GoRONGO Private Limited 12th Floor, Regus Business Center The District, Myscape Road Financial District, Nanakramguda Hyderabad, Telangana 500032 India Email: [email protected] Phone: +91 8142724247